🖍️ New semester, new sketch notes. I’m rusty, but here’s snippets from my Corporate Turnaround and Change Management courses.
It is easier to pull an existing strength out of a system than to try and instill a new one.
Most people are still leading with a top-down model— and enjoying it!
Listening to people on the front lines of your business is the best place to start asking questions.
Running a healthy business means checking the metrics everyday— you cannot NOT check the numbers.
Even when in crisis, your problem is not your customer’s problem, so don’t make it their problem.
